Facebook Twitter LinkedIn Many believe that customer service starts at the beginning of customer interaction. I think that customer service begins and ends within the heart of everyone before a customer interaction. Do you have the nature to speak to people respectfully, kindly, gently, loving, caring, empathetic, and compassionately? Customer service is behavioral driven. How...
CASCADE BMA NEWS Facebook Twitter LinkedIn In 2017 United Way of Greater Atlanta launched the child well-being movement and mission in the metro Atlanta area. The mission asks, how are the children? The answer was startling. The children are not well based on the data. With partners, United Way created an index based on 14...
CASCADE BMA NEWS Facebook Twitter LinkedIn When shopping for auto insurance, you are typically presented with a “full coverage” policy. That includes uninsured motorist, liability, bodily injury, collision and comprehensive coverage. Additional options for your policy may also include rental coverage, towing or roadside assistance. Now if you have a newer model car, full coverage...
CASCADE BMA NEWS Facebook Twitter LinkedIn Where did the term “networking” originate? How did it evolve into a socially understood term? The computer definition is “Linking of computers to allow them to operate interactively”. The social definition is “The action or process of interacting with others to exchange information and develop professional or social contacts”....
CASCADE BMA NEWS Facebook Twitter LinkedIn WHEN IS IT TIME TO REBRAND? Many entrepreneurs believe that a brand is nothing but the company’s name and logo. Well, that’s not entirely true! A brand is a lot more than that: it’s a business’s identity. It’s not surprising that it’s essential for the growth of a business...
